Returns and warranty

Defective Merchandise

Defective products are replaced within 7 days of delivery. When you receive a defective or damaged item, contact us immediatly

Defective products are replaced within 7 days of delivery. When you receive a defective or damaged item, contact us immediatly

When a product is damaged during shipping, we suggest that you also contact the shipping services.

Returning Merchandise

DO NOT send defective merchandise before contacting us. You must use the customer service system to get a return merchandise authorization (RMA) before requesting a replacement. All defective merchandise must be returned to our supplier.

Contact us for details about return cost refunds. After 7 days from dellivery, the return cost of merchandise is the sole responsability of the customer.

Warranty

Repairs on defective merchandise are handled by the manufacturers. Contact the manufacturer if you need replacement or repair of a defective product still under warranty.

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All prices are in Canadian dollars. The actual colour of items may differ from the pictures.